Leon McCook Senior
Consultant
PROFESSIONAL PROFILE
Six years of support as the
Master Black Belt for senior leadership and management.
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Six years of executive
management consulting experience in Process Improvement in
healthcare, hospitals, financial institutions,
telecommunications, and government. |
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Eighteen years of
process improvement and problem solving experience in Quality
Improvement. |
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Solid background in
project management, system design and business plan activities. |
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Fourteen years of
budgeting, forecasting, and staffing experience. |
PROFESSIONAL EXPERIENCE
Senior Director
ING Retail Life Insurance,
Malvern, Pennsylvania 2007 to Jan 2009
Direct all aspects of
Lean Six Sigma to the senior leaders and management while being a member
of the leadership team. Lead improvements in projects and processes in a
cross-functional environment. This includes providing training and
mentoring in the DMAIC and Business Excellence processes to Black Belts
and leadership.
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Developed training
course and implemented Balanced Scorecard for executive and
management level. |
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Established a national
system of linked processes and metrics to drive the organization
to achieve the strategic objectives. |
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Formed the Leadership
Committee to review monthly progress and drive the Balanced
Scorecard initiatives. |
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Developed methodology
with linked processes for corporate functions and business units
for Sarbanes Oxley Audit by Price Waterhouse Coopers. |
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Implemented Lean
principles and set up 5S audits. |
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Conducted Kaizen
events to restructure departments. |
Vice President
COMPETITIVE TECHNOLOGIES
BUSINESS SERVICES, Rockledge, Florida 1998 to 2002
Provide consulting services in
the healthcare, and led Six Sigma cross-functional teams in process
improvement, problem solving, and strategic planning through results as
needed by clients. Also, instruct, certify, and mentor Six Sigma teams
in projects linked to organizational strategic objectives. Assist
management in assessing organizational weaknesses and establishing
corrective measures with performance indicators and action plans to
eliminate these weaknesses. Trained management and implemented changes
based on the Malcolm Baldrige criteria.
